The wireless card indicates no network is available, what do I do?
 If the card indicates that no service is available, make sure that your card is configured correctly and WEP security is disabled. Check to see if you have a wireless signal by opening your Wi-Fi adapter utility and seeing the Network Name of "Camplink". On a PC, configure your card through the client manager or under your Network and Dial-up Connections. In your Wi-Fi software, set the following parameters: SSID/ Network Name to "Camplink", select WEP/ Encryption Disabled; and infrastructure mode.

 

What is the Camplink Status Window?
The Camplink Status window tells our service that you are actively using the account. Leave this popup window OPEN, do not close, throughout your entire session. You can minimize this window, but don’t close it.

  • If you close the window or your browser automatically blocks pop-ups, the system will think that you have ended the session and automatically log you off.
  • If you have set your browser to block pop-ups, you will need to enable pop-up windows in order to bring up the Status window.
  • If you inadvertently close your window without intending to end your session, simply open a browser window and type "http://10.5.50.1/login.html" which will restore your Status window.

What happens if I close the pop-up window labeled "Camplink Status"?
The Camplink Status window tells our server you are still actively using your account. You can minimize this window, but if close the window or your browser automatically blocks pop-ups, the system will think you have ended your session and log you off. If you close the window without intending to end your session, simply open a browser window and type "http://10.5.50.1/login.html", which will restore your Status window. If you have set your browser to block pop-ups, you will need to enable pop-up windows to allow the system to bring up the Status window to avoid the having to perform the previous action each time you use the service.

What Connection speed can I expect to achieve with Camplink service?
The speed varies from location to location, depending on the park’s internet Backbone Connectivity. You should see anywhere from DSL Status speeds around 200kbps all the way up to T1 speeds of 1.5mbps.

I use Windows XP, and it shows my signal strength varying. What does this mean?
Windows XP’s signal strength display is very inaccurate. If you want to measure signal strength you need to use a tool such as Net Stumbler (www.netstumbler.com) that can provide accurate signal strength information.

My Connection seems very slow. What’s wrong?
Spyware, Windows Updates, and IM clients can all run in the background and absorb bandwidth, making it seem that your Status has been suddenly slowed to a crawl. Use Ad-Aware and/or Spybot Search & Destroy to test and make sure you do not have spyware on your PC that is using your Status, and keep your anti-virus current to make sure you do not have any Trojans, worms, or viruses on your PC that are slowing it as well.

If you are running Windows XP, there is also a problem with the method XP uses to manage Wi-Fi Connections. See this link for details on this problem.

What is an "AP"?
"AP" is short for Access Point; the radio that your adapter talks to in order to connect you to the internet. It is the computer equivalent to your cordless phone’s base station.

There are both "802.11b" and "802.11g" adapters available. What is the difference?
802.11b can connect to an Access Point (AP) at a maximum of 11mbps, while the newer 802.11g devices can connect at up to 54mbps. While this seems to be an impressive difference, the limitation in your connection speed to the internet is seldom your Status to the park’s network; but rather the limitation of the connection speed of the park’s internet Backbone Connection. This varies from DSL speed (0.2mbps) to T1 speed (1.5mbps) depending on the speed of the connection available to the park. These are all much faster than dial-up, which with a good connection is limited to 0.048mbps.

Since the limiting factor is the available internet Backbone Connection speed, there will not be a significant difference in your connection speed if you purchase an older and less expensive 802.11b adapter or a newer and more expensive 802.11g adapter.