Camplink™ Support Page
Getting Started
Where can I find Camplink™ service?
How can I purchase the service?
How much does it cost?
How is one day of service calculated?
What hardware or software do I need to access the service?
How do I configure my Wi-Fi card to detect the Camplink™ service?
What is "SSID"?
Wi-Fi Issues
The wireless card indicates no network is available, what do I do?
What is the Camplink™ Connection Window?
What happens if I close the pop-up window labeled "Camplink™ Connection"?
What connection speed can I expect to achieve with Camplink™’s service?
I use Windows XP, and it shows my signal strength varying. What does this mean?
My connection seems very slow. What’s wrong?
What is an "AP"?
There are both "802.11b" and "802.11g" adapters available. What is the difference?
General Public Hotspot Issues
Can I use my web-based email system with Camplink?
Can I access my company network using VPN?
Can I use my AOL browser with the Camplink™ service?
Where else may I use my Wi-Fi adapter?
Can I use VOIP phone services such as Vonage over my internet connection?
Why does Camplink™ recommend USB style adapters rather than PCMCIA adapters?
How can I print?
Troubleshooting
If I am having trouble configuring my card or my system, who do I call?
W
hen I try to login, I keep coming back to the login screen.
When I launch my browser I don’t receive a welcome or log-in screen.
Why can’t I receive email?
Why can’t I send email?
I installed the AOL 8.0 browser and I can no longer use the Camplink™ Service.
When I logged on, the "Camplink™ Connection" window failed to pop up, and the system logged me off after 10 minutes. What’s wrong?
I selected a link in an email and my "Camplink™ Connection" window jumped to the link. How do I keep from getting logged off?
How do I secure my connection to the Internet through Camplink™?
My new laptop came with wireless already incorporated but it won’t connect.
How do I protect my computer from adware, spyware and other malware threats?
I’m seeing interference with my connection that seems to come and go. What could cause this?
